Nissan Brand Manager

An exciting opportunity for an individual with automotive management experience to join our team at Nissan in Newport has arisen.

As a Nissan Brand Manager you will be responsible for managing a dynamic and fast paced sales department, focusing on achieving and exceeding sales targets whilst ensuring that each customer receives outstanding customer service.

Key responsibilities:

• Maintain standards of performance of the sales team through effective coaching and performance management.
• Maintain high customer satisfaction levels through the understanding and adherence to customer satisfaction indicators within your center.
• Maximise commercial opportunities through developing and implementing effective and consistent events / campaigns.
• Monitor and evaluate customer needs, ensuring that campaigns are relevant and targeted.
• Liaise with other departments to maintain the accuracy of the customer database.

We are looking for individuals that possess the following attributes;

• Strong experience, gained from a similar management role within branded car dealerships is essential
• The ability to draw the best performance from the people you manage and/or interact with, in a manner that builds relationships and team spirit.
• Prioritises the need to have an understanding of the relevant consumer and local market influences.
• Possess an energy and genuine regard for the importance of the customer to the sustainability of the business and the brand.
• Ensures procedures and attitudes are in place throughout their area of responsibility to deliver excellent levels of service.
• Experience of effectively analysing and interpreting all types of commercial data, in order to accurately diagnose and put in place appropriate solutions to ensure business success and growth.
• Has the ability to anticipate and act pro-actively as well as responsively.

Working hours: Mon - Fri 8:30am - 6pm, Sat 8:30am - 5pm (day off during week)

*Please note driving licence checks will be carried out as part of the recruitment process*