Motor Industry Code of Practice

What is the Code of Practice?

The Motor Industry Code of Practice for Service and Repair (the Code) commits garages to an open, transparent and fair way of doing business.

By subscribing to the Code, Wessex Garages is demonstrating our commitment to operating as a responsible business.

Wessex Garages have commited to:

• honest and fair services
• open and transparent pricing
• completing work as agreed
• invoices that match quoted prices
• competent and conscientious staff
• a straightforward, swift complaints procedure

Whilst the Code itself provides our customers with:

• a free consumer advice line
• free conciliation and low cost independent arbitration
• more rights than required by law