An Apprentice Service Advisor is sought to join this highly successful new and used car Kia dealership in Newport to work in the Service department, providing assistance to members of the public and business customers. Wessex Garages has been established for 30 years, and operates from seven sites in Wales and the South West. They supply cars and commercial vehicles to customers across the region, and pride themselves on reliability and honesty not only through the sales process but also in their exceptional aftersales care.
As a company we believe in giving opportunities to young and enthusiastic people with the aim of developing them towards a successful career in the motor industry. Apprenticeships are a fantastic way for us to do this and we’re looking to take on more apprentices during the coming months within the Wessex group.
• Acting as the first point of contact for all customers entering the dealership
• Upselling and cross-selling additional products and services
• Booking in cars for MOT and service
• Liaising with customers in a professional, polite and courteous manner both face to face and via the telephone
• Working to a high level of customer service at all times
• General ad hoc duties as and when required
This is a full time apprenticeship earning min £3.30 per hour.
You must be available Monday to Friday and possibly alternate Saturdays.
To apply please send your CV to Chris Barrell Newport Aftersales Manager firstname.lastname@example.org
We feel it is vital to recognise and nurture our employees' skills and there are fantastic opportunities available for the right person. Employees receive regular performance reviews, training (including manufacturer standard) where appropriate, and in some cases gain qualifications on the job. Our dedication to our staff has created a supportive and collaborative environment and many of our employees have been with us for over ten years, starting in junior roles and progressing to senior level.
Wessex are also heavily involved in the community, raising over £20,000 for charity in the past five years. Working with us, you will have the chance to get involved in a variety of activities, be it one of our fundraising days or something a little more extreme – a skydive or bungee jump perhaps? This is a fantastic opportunity to become part of an award winning, forward-thinking company and join a dedicated and friendly team, where no day is ever the same.