Wessex Garages are looking for a Online Navigator to join our Online team based at Mazda, Pennywell Rd.
Main duties of the role include:
- Responding to online and inbound telephone leads, using a consultative approach to guide prospects to an appointment.
- Information gathering on a customer’s requirements and processing into a sales tracking platform
- Delivering maximum customer service and uphold our commitment to delivering a great customer experience during their sales journey
- Driving appointments for our sales teams from inbound enquiries
Experience and skills:
- A tenacious attitude and the drive to succeed within a fast-paced environment
- A high level of ‘will and want’ for a successful sales career
- Sales experience advantageous but not essential
Required attributes:
- Ambitious self-starter, driven to succeed
- Flexible working hours to work within our weekly shift pattern, including weekends.
- Excellent interpersonal and communication skills
- Great telephony skills
- Professional standard of presentation at all times
- Administration skills - organised and accurate
- Ability to meet deadlines and work comfortably under pressure
- You must work well with all peers and be a team player
- You should be self-motivated and driven
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