Parts Advisor - Gloucester Reference Number - 0123445567567
Location Gloucester
Salary up to £25k basic depending on experience

We are looking for a dedicated Parts Advisor to join our small, dynamic team. Reporting to the Parts Manager, you will play a key role in ensuring customers and Technicians have the right parts exactly when they need the

Key Responsibilities:

  • Coordinate parts sales to maintain seamless availability for customers and Technicians.
  • Engage with customers both in person and over the phone, handling enquiries professionally and efficiently.
  • Work closely with the team to ensure smooth day-to-day operations.
  • Serve parts to in-house and retail customers.
  • Manage stock deliveries and collections, including some lifting and carrying.
  • Understand customer needs and provide tailored product/service recommendations.

What We’re Looking For:

  • Motor parts experience is essential.
  • Strong time management and prioritisation skills.
  • Ability to stay calm and focused in a fast-paced, high-volume environment.
  • Keen attention to detail with a commitment to high-quality work.
  • A logical and thorough approach to tasks.
  • Passion for delivering excellent customer service.
  • A team player with a supportive and collaborative attitude.
  • A friendly, enthusiastic personality with a positive approach to work.

If you’re looking for a varied role in a supportive team with room to progress, we’d love to hear from you!

Key Information:

  • Working Pattern: Mon - Fri 8:30am – 5:30pm, Saturdays on a rota and paid at 1.5x
  • 22 days holiday + BHs, increasing with length of service
  • Company pension contributions
  • Discounted car scheme and cycle to work scheme after successful completion of probation
  • Access to wellbeing advice service Menable

Please note:

  • Driving licence checks will be carried out during the recruitment process.
  • We are unable to provide visa sponsorship for this position.
  • Candidates must have the right to work in the UK, and this will be verified as part of the recruitment process.

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