Here at Wessex Garages, we have a fantastic opportunity for a Senior Service Advisor to come and join our well established business. If you wish to become part of one the largest Motor Retailers in the South Wales and the West, then please take a look at what we can offer you.

We are offering a basic salary of £27,000 with an OTE of £32,000 plus excellent Company benefits.

As the Service Advisor you will be responsible for the front of house in the Service Department. This will include the following duties:

• Managing the Customer Service Levels in the department

• Developing and coaching the Service Advisors in the department

• Setting customer expectations and keeping in touch with them throughout the service or repair of their vehicle

• Deputising for the Service Manager

• Advising the customer on repairs and parts

• Finalising the invoice on completion of required work

For this role, we are looking for you to have previous Customer Service experience; this is essential for you to be considered. Customer focus, relationship maintenance and communication skills are of paramount importance, as is the ability to work in a fast-paced environment whilst meeting targets and deadlines. In addition, you will have time management skills and have a proactive approach to customer service.