Used Car Manager

We are looking for a motivated Used Car Manager to join our team and lead our used car department to new heights at our Hyundai & Kia branch in Penarth Rd - Cardiff. You will need to be self-motivated, accurate and consistent in your approach to the role ensuring best practice is adopted at site with continuous monitoring and improvement.

Key responsibilities:

• Oversee the day-to-day operations of the used car department, including sourcing and managing stock levels, pricing and appraisals, and vehicle preparation and display.
• Lead, motivate, and coach sales executives to achieve sales targets and ensure high levels of customer satisfaction.
• Report on department performance, key metrics, and stock management to senior management.
• Ensure all vehicles meet quality and safety standards before sale, in line with company policies and legal requirements.
• Ensure all sales are compliant with Group sales processes and regulatory standards
• Develop and implement strategies to maximize sales and profitability within the used car team including lead management and in house purchases through service departments
• Strive for excellent customer service and timely resolution of any customer complaints

The ideal candidate:

• Proven experience in the automotive industry, preferably in a used car sales or management role.
• Strong leadership skills with the ability to motivate and develop a sales team.
• Excellent communication and customer service skills.
• Strong commercial acumen with the ability to drive sales and profitability.
• Knowledge of current automotive market trends and pricing strategies.
• Ability to work under pressure and meet deadlines in a fast-paced environment.
• Full UK driving license.

• Working pattern: 5 days a week, day off during week and closed on Sundays (subject to business need)
• Salary: Market competitive

This is a hugely critical role to the business, and will require a resilient, experienced and aspirational Used Car Manager, who is at the top of their game. Whilst demanding, the potential rewards and professional satisfaction are high.

We offer the following benefits:

• 22 days holiday + BHs, increasing with length of service
• Company pension contributions
• Discounted car scheme and cycle to work scheme after successful completion of probation
• Access to wellbeing advice service Menable

Please note:

• Driving licence checks will be carried out during the recruitment process.
• We are unable to provide visa sponsorship for this position.
• Candidates must have the right to work in the UK, and this will be verified as part of the recruitment process.