Wessex Accident Management

​Wessex Garages Accident Aftercare is free and available 24 hours a day if you have an accident.

Call Wessex Garages First regardless of whose fault it was. Because we know your vehicle, we can do something no insurer can. We manage the entire insurance claim process for you and guarantee the highest quality repair to vehicle manufacturer standards. No hassle, no claim forms and no cost. Our Accident Management scheme is provided and administered by Original Insurance (full details are available in our Accident Management Leaflet)

Shouldn't I call my insurer first?

No. Most UK insurers want to repair your vehicle as cheaply as possible, so they send you to a repair centre that suits them not you - their "nominated" repair centre. But that bodyshop won't know you, or your vehicle; it may not even operate to the latest vehicle manufacturer's repair standards as we do, or have the latest equipment or technical knowledge.

They even avoid using genuine parts - and that can harm your vehicle's safety and resale value.

It's your right

You might think you have to do everything your insurer says - but you don't. When you call Wessex Garages First, a dedicated team will exercise your right to have your vehicle repaired at a Wessex Garages approved bodyshop. One that always operates to vehicle manufacturer repair standards and only uses vehicle manufacturer genuine parts, keeping your vehicle 100% original, 100% safe.

HOW WE CAN HELP YOU

• Claim handling - deal with your insurer and process your claim
• Recovery - recover your vehicle and get you home
• Courtesy car - a free courtesy car while yours is off the road
• Certified repair - exercise your right to certified repairs
• Genuine parts - only use genuine vehicle manufacturer parts
• Repair updates - keep you informed of progress throughout
• Legal help - legal support service for personal injury
• Collect & deliver - collect and deliver your repaired and valeted vehicle
• Warranty - ensure your vehicle manufacturer warranty is maintained

GUARANTEED BENEFITS

• Only vehicle manufacturer genuine parts and panels fitted
• Repaired at a Wessex Garages approved bodyshop that operates to vehicle manufacturer technical repair standards
• Free courtesy car when vehicle is repaired by a Wessex Garages approved bodyshop
• Safety standards preserved by fitting only genuine vehicle manufacturer parts
• 5 year repair guarantee at a Wessex Garages approved bodyshop
• Free nationwide recovery to a Wessex Garages approved bodyshop
• Residual value and resale appeal preserved by fitting only genuine vehicle manufacturer parts
• Keep your vehicle 100% original, always.

Call Wessex First is provided and administered by Original Insurance Services Limited, a subsidiary of Verex Group Limited, is authorised and regulated by the Financial Services Authority.