Apprentice Parts Advisor required at Cribbs Causeway, Bristol branch

Job Responsibilities:

  • Assists all customers (retail and shop) in selecting required parts in a friendly, professional, and efficient manner.
  • Informs customers of companion part requirements and specials, and ensures that the customer is exposed to the full product line.
  • Answers phone calls, providing price quotes and other information.
  • Reviews body shop estimates to be sure the parts that are ordered are correct and all pricing is in line with the estimate.
  • Pulls and fills orders from stock.
  • Notifies parts manager of out-of-stock parts or shop materials that need immediate attention.
  • Locates out-of-stock parts from outside source and submits an emergency order, if necessary.
  • Notifies all necessary parties when special ordered parts have been received.
  • Pulls orders for delivery to body shop, making sure all parts are tagged with customer names and job number.
  • Follows up on back-ordered parts and replenishes assigned inventory daily.
  • Assists outside sales representatives with their orders.
  • Makes sure all internal requests for parts are billed on service repair order.
  • Receives payment from retail customers or obtains credit authorisation.

Key Attributes required:

  • Excellent communication and customer service skills, and able to maintain a professional image and demeanor
  • Ability to multi-task in a fast paced environment
  • Strong Computer & Phone Skills (Internet, MS Outlook)
  • Positive Attitude is a Must
  • Parts Experienced Preferred
To apply please email Parts Manager, Lee Rossiter

Why Work for Wessex?

We feel it is vital to recognise and nurture our employees' skills and there are fantastic opportunities available for the right person. Employees receive regular performance reviews, training (including manufacturer standard) where appropriate, and in some cases gain qualifications on the job. Our dedication to our staff has created a supportive and collaborative environment and many of our employees have been with us for over ten years, starting in junior roles and progressing to senior level.

Wessex are also heavily involved in the community, raising over £10,000 in 2014 for charity. Working with us, you will have the chance to get involved in a variety of activities, be it one of our fundraising days or something a little more extreme – a skydive or bungee jump perhaps? This is a fantastic opportunity to become part of an award winning, forward-thinking company and join a dedicated and friendly team, where no day is ever the same.

Ref: RM006

Working hours Full time (Mon- Fri)
Location Bristol, Cribbs Causeway
Salary £3.40 an hour
Closing date 10/11/2016
Unsaved Shortlist
Sorted by Price: Lowest to Highest
Cancel Retrieve Your Shortlist Access your shortlist that was saved earlier.
Load and Continue
Recently added vehicles are added to saved vehicles. You will keep all your recently added vehicles.
Cancel Save Your Shortlist Save and access your list later.
Save and Continue
Compare Vehicles
+ Add Vehicle from your shortlist
Fuel Type
MPG (Combined)
Vehicle Tax