Junior Parts Advisor required at our Feeder Road branch

An exciting opportunity for a Junior Parts Advisor has arisen at our Feeder Road dealership in Bristol. All necessary training and guidance would be provided up to a manufacturers' standard. Be prepared to work in a friendly environment where teamwork is key.

Job Responsibilities:

  • Assists all customers (retail and shop) in selecting required parts in a friendly, professional, and efficient manner.
  • Informs customers of companion part requirements and specials, and ensures that the customer is exposed to the full product line.
  • Answers phone calls, providing price quotes and other information.
  • Reviews body shop estimates to be sure the parts that are ordered are correct and all pricing is in line with the estimate.
  • Pulls and fills orders from stock.
  • Notifies parts manager of out-of-stock parts or shop materials that need immediate attention.
  • Locates out-of-stock parts from outside source and submits an emergency order, if necessary.
  • Notifies all necessary parties when special ordered parts have been received.
  • Pulls orders for delivery to body shop, making sure all parts are tagged with customer names and job number.
  • Follows up on back-ordered parts and replenishes assigned inventory daily.
  • Assists outside sales representatives with their orders.
  • Makes sure all internal requests for parts are billed on service repair order.
  • Receives payment from retail customers or obtains credit authorisation.

Key Attributes required:

  • Excellent communication and customer service skills, and able to maintain a professional image and demeanor
  • Ability to multi-task in a fast paced environment
  • Strong Computer & Phone Skills (Internet, MS Outlook)
  • Positive Attitude is a Must
  • Parts Experienced Preferred
To apply please email Dan Hooper at dan.hooper@wessexgarages.co.uk

Why Work for Wessex?

We feel it is vital to recognise and nurture our employees' skills and there are fantastic opportunities available for the right person. Employees receive regular performance reviews, training (including manufacturer standard) where appropriate, and in some cases gain qualifications on the job. Our dedication to our staff has created a supportive and collaborative environment and many of our employees have been with us for over ten years, starting in junior roles and progressing to senior level.

Wessex are also heavily involved in the community, raising over £20,000 for charity in the past five years. Working with us, you will have the chance to get involved in a variety of activities, be it one of our fundraising days or something a little more extreme – a skydive or bungee jump perhaps? This is a fantastic opportunity to become part of an award winning, forward-thinking company and join a dedicated and friendly team, where no day is ever the same.

Ref: PA003

Working Hours Full time (Mon- Fri)
Location Feeder Road, Bristol
Salary Competitive
Benefits
Closing Date 31/08/2019
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