We are currently looking to recruit a Warranty Administrator who will be responsible for supporting our busy aftersales team in the administration of all agreed warranty claims.

As Warranty Administrator:

  • You will be responsible for recovering the cost of any work covered by a form of insurance, guarantee or warranty.
  • Making claims from the appropriate manufacturer in line with policy.
  • Reviewing and assessing the validity of all claims.
  • Preparing invoices, and transmitting all supporting material to the manufacturer within specified deadlines.
  • Administering and calculating job costings.
  • Assisting with regular audits.
  • Meeting service level agreements in line with company standards, to provide a high level of service to customers at all times.
  • Any other general administration as required.

For this position interpersonal, organisational and customer service skills are essential. The person we are looking for will have a confident and outgoing personality with excellent communication skills enabling them to successfully liaise with people at all levels, both internally and externally. Previous experience of Manufacturers warranty systems desirable.

If you are looking for a really exciting challenge then this is the ideal post for which you should apply.

To apply please send your CV to Service Manager, Steve Grintersteve.grinter@wessexgarages.com


We feel it is vital to recognise and nurture our employees' skills and there are fantastic opportunities available for the right person. Employees receive regular performance reviews, training (including manufacturer standard) where appropriate, and in some cases gain qualifications on the job. Our dedication to our staff has created a supportive and collaborative environment and many of our employees have been with us for over ten years, starting in junior roles and progressing to senior level.

Wessex are also heavily involved in the community, raising over £20,000 for charity in the past five years. Working with us, you will have the chance to get involved in a variety of activities, be it one of our fundraising days or something a little more extreme – a skydive or bungee jump perhaps? This is a fantastic opportunity to become part of an award winning, forward-thinking company and join a dedicated and friendly team, where no day is ever the same.

Ref: HD0418

Working Hours Mon- Fri
Location Hadfield
Salary Competitive
Closing Date 21/05/2018
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