Renault Warranty Cover
Your new Renault is covered by a warranty for upto 5 year from date of first registration. The first 2 years you receive unlimited mileage and the third and fourth years are limited to 100,000 miles or 5 years whichever comes first.
The RENAULT Dealer Network offers:
• Technicians, specially trained in the maintenance and servicing of your vehicle
• Diagnostic equipment integrating the latest technology both for fault finding as well as repairs
• Accident repair specialists approved by respected insurance companies
• Original equipment spare parts guaranteed by the manufacturer assuring you quality and reliability • A complete range of accessories
• A comprehensive European and UK network
LCV models warranties
LCV models are covered by a warranty package for up to 3 years from date of first registration with unlimited mileage during the first 24 months, then limited to a total of 100,000 miles or 3 years whichever comes first.
Your Renault Dealer or Renault Z.E. Dealer is able to repair or replace without charge, parts that are found to have a material or assembly defect that is recognised by Renault.
Warranty for models registered from 18th December 2019
Your Renault car is covered by a warranty package for up to 5 years from date of first registration with unlimited mileage the first 24 months, then limited to a total of 100,000 miles or 5 years whichever comes first.
LCV models are covered by a warranty package for up to 3 years from date of first registration with unlimited mileage during the first 24 months, then limited to a total of 100,000 miles or 3 years whichever comes first.
RENAULT WARRANTY TERMS AND CONDITIONS
Renault Services The Renault New Vehicle Warranty
Duration of the Warranty
Your new vehicle (the “Vehicle”) is protected by this RENAULT New Vehicle Warranty (the “Warranty” provided by Renault UK Ltd). This means
the Vehicle is guaranteed on the terms and conditions set out in the Warranty against any defect relating to material, fitting or manufacturing
fault under the Warranty for a period of 24 months, without limitation of mileage, from the date your Vehicle is first registered (the “Registration
Date”) to you (the “Customer”) as shown on the Warranty & Service Sheet given to you when you take delivery of the Vehicle.
In addition, the Warranty for non LCV models will run from the 25th month to the 60th month after the Registration Date or until your new
Vehicle has been driven 100,000 miles, whichever comes first.
For LCV models (Kangoo, Trafic & Master) the Warranty will run from the 25th month to the 36th month after the Registration Date or until your
new Vehicle has been driven 100,000 miles, whichever comes first. Any mileage covered by the Vehicle prior to the Registration Date will be
included in this mileage limit figure.
For further parts and items age and mileage limitations, see table 1.2.
Geographic Coverage
The Warranty applies to any Vehicle sold new in the United Kingdom as long as it remains registered in one of the following European countries:
UNITED KINGDOM - ANDORRA - AUSTRIA - BELGIUM - BOSNIA HERZEGOVINA - BULGARIA - CROATIA - CYPRUS - CZECH REPUBLIC -
DENMARK - ESTONIA - FINLAND - FRANCE - GERMANY - GREECE - HUNGARY - ICELAND - IRELAND - ITALY - LATVIA - LICHTENSTEIN -
LITHUANIA - LUXEMBOURG - MACEDONIA - MALTA - MONACO - NORWAY - NETHERLANDS - POLAND - PORTUGAL - ROMANIA - SAN MARINO
- SERBIA - MONTENEGRO - SLOVAKIA - SLOVENIA - SPAIN - SWEDEN - SWITZERLAND
If the Vehicle is registered in one of the countries inside the geographic zone (detailed above) other than the United Kingdom, the Warranty of
the country of first registration will be applicable. If a Vehicle is likely to be principally used or registered outside the geographic zone detailed
above, the Customer cannot benefit from the Warranty and the Warranty will be invalid. Please contact your nearest RENAULT Dealer for advice
in these circumstances.
Servicing
The Vehicle must be serviced according to approved RENAULT standards as described to the Customer in the Driver’s Handbook in order not to
risk invalidating the Warranty should an incident be due to the lack of or quality of servicing.
You can now book your service online from the comfort of your own home. Just go on www.service.renault.co.uk and follow the simple steps to
make your booking at the dealership of your choice. How to call RENAULT Z.E. ASSISTANCE If you believe you are in a vulnerable or dangerous
situation, please make this clear at the time of your call. After making the call, return to a safe place near your Vehicle. If the problem resolves
itself before the assistance arrives, please call and let us know.
In the event of assistance being required in the UK call: 0800 169 7985. In the event of a Road Traffic Accident, select Option 2 for the Renault
Accident Support Line (RASL).
Scope
Benefits to the Customer:
- This Warranty covers the cost of repair or replacement of defective parts to repair a material, assembly or manufacturing defect recognised by
the manufacturer when carried out by a member of the RENAULT Network. It also covers consequential damage to the Vehicle resulting from
the principal defect. It is up to RENAULT, in consultation with the relevant RENAULT Network member, to decide whether it is appropriate in
the circumstances to repair or replace any faulty part.